Customer Testimonials
Tyler was wonderful. He did all he could to make sure I get the car that I wanted.
This was hands-down, the worst vehicle buying experience my husband and I have ever had. When he bought his ram truck, the dealership assured us, it had gone through inspection. Almost immediately, we smell coolant coming through the vents. The odor was strong enough to make us nauseous. We brought the truck back within the first 30 days of owning it. The dealership told us it needed apart and kept it for several weeks while waiting for that part to come in they wouldn’t provide a loaner, so my husband and I had to share one vehicle Juggling our schedule. ... Read More Google - Nov 10, 2026
Honest fair Jordan is outstanding goes above and beyond thanks again I would recommend this dealership
Tyler was nice. I was stressed out because the managers were trying to let me leave with no temp plates and he was able to get it handled for me. Thanks again Tyler, you did great!
This is a really nice place! There’s a lot to explore and they have the kindest staff. Really enjoyed talking to Tyler. Didn’t pick up a vehicle today, but I know where it’s coming from soon!
I don’t often walk into dealerships expecting genuine people with character and enthusiasm to greet me… I should have this time! I’ve never been astounded by the lack of sales pressure I’ve felt in a car dealership, but here it was weirdly serene. I was here to test drive with a friend who was intending to purchase, and talking with Tyler was actually an enjoyable time. I went from sleeze deterrent to “please buy a car from this guy” in under 20 minutes. Genuine guy. Obviously passionate about this stuff. Great dealership.
Great customer service, Tyler took care of us from beginning to end. He helped us find something to fit our needs and worked with us on the price so we were comfortable leaving with our new lease.
Was the exact truck I was looking for, only thing that took the stars from 5 to 4 was timeliness and the bank itself. Jordan was a good salesman
Great dealership, Tyler helped a lot since the day I stepped in to help me buy my dream truck!
Tyler greeted us at the front door right away and took of us all the way through. He showed us several options and was very knowledgeable about the vehicles we tested and looked at. He worked with us on the price and searched for all the discounts and whatnot he could get us.
Kind, courteous, made suggestion for best fit. Fast service to lease. Tyler was the best
Great buying experience. Sales team is knowledgeable and responsive to all questions and concerns. Process was quick and seamless.
Our salesman, Tyler Wall, was excellent! We came to look at a Pacifica, and we drove out with the perfect one a few hours later! It was the smoothest, least stressful car purchase we ever had in decades of buying new cars. In fact, my hisband said he wished he could buy another from Tyler since it was a good experience! Highly recommend Tyler and this dealership! No drama, fair prices, and easy turnaround!! Thanks Tyler!!
Salesperson was very accommodating and no nonsense, Nate Blattner, very good to work with We were thankful they got us this deal with the rollover we had on our trade although we would have liked a lower interest rate
Jordan helped us buy a 2024 Kia Sportage for our son’s first car, and we couldn’t have asked for an easier experience! The entire process was straightforward and hassle-free, and we were in and out of the dealership in about two hours. Such a big purchase for our son, and Jordan made it a great experience. Highly recommend working with him!
The first Jeep Cherokee I had picked was not able to make it there, so another car was shipped. This extended my stay in Milwaukee by two days. sales people, Jovani, Jake and Dave were fantastic about it, but I had two more days to pay for a hotel and had to get prescription medication. My biggest concern was that I was not told that this vehicle had a white interior. I almost turned around and left, Dave told me he loved the lighter interior on his. I hope I won’t be disappointed. It certainly looks sharp, but I’... Read More Google - Oct 24, 2026
I am Latina, and this has been my worst experience at this dealership; they are very racist and treated me very poorly.
I want to give Jordan a 5 star review! I bought a Jeep there yesterday and he made the process easy and was very welcoming! He did an excellent job and also in a timely manner! I would highly recommend Jordan Reiner if you need help with purchasing a vehicle!
Great experience will definitely be back! Jordan was very professional and accommodating.
Very quick and friendly staff! Great hospitality to the customers and great experience will definitely recommend to anyone looking for a vehicle
I showed up at 5pm ready to sign paperwork and I wanted to do it all right away before my bank closed and I told them that. I felt like they dragged their feet so I had to use one of their banks as by the time they tried to call my bank was closed. Once I told them I wanted to buy the vehicle and begin the paperwork no one came to give me an update on how long everything was going to take. I didn't leave until almost 9pm. No one gave me any updates, I had ... Read More DealerRater - Oct 13, 2026
Tyler was great. The process went smoothly. There was one hiccup but Tyler rectified it quickly.
Purchased a new to our family Chrysler Pacifica. The van was just as described. Cleaned and serviced very well. My salesman Nate Blattner (The GOAT) went out of his way in EVERY aspect to make sure we were happy and well informed in every aspect of this purchase. From reaching out in a very timely manner, handling our family with the utmost respect and professionalism and made this purchase my favorite trip to a dealership in 25 years. I personally recommend a very large raise for how incredible he is! Also dealt with Phil in finance who was an honest upfront ... Read More Google - Oct 8, 2026
Horrible Experience. Jake McDermott is a liar. He lied to me while I was pregnant and by myself buying a jeep. Do not trust him. He made promises that if I bought the jeep 35k, he would have all chips in the paint completely fixed. I believed him only to be mortified that the fix only last 2 weeks. Multiple chips in my paint not properly fixed. I had to go pay for it out of pocket after spending all that money. Additionally, he sold me a jeep with chips in my windshield that I didn't see at first till ... Read More Google - Oct 6, 2026
Had a great experience working with the City team purchasing a new vehicle. Dave Vela and Jake McDermott were great to work with and Phil in finance was able to wrap up the deal the same day. I’m glad I purchased my car here and hope to work with all of you in the future. My wife just loves the new car !!!
Tyler was very knowledgeable, friendly and easy going. No pressure to buy right away. I"d buy from here again .
I do not recommend this dealership. I submitted a credit application and we had agreed that I was buying the truck after they checked my credit. Then, out of nowhere, they sold the pickup, leaving me with a hard inquiry on my credit report. Very unprofessional and extremely frustrating.
Pleased! Our 7th purchase at this building in the last 32 years. Thought it was time to give the 'new' owners a try.
John in the auto service department was really professional and answered all of my questions.
5 stars all the way for Jordan at City CDJRF! He made getting our new Jeep an absolute breeze. Jordan is exceptionally diligent, kind, and genuinely committed to helping his customers find the right fit without pressure. Coming from a bad experience elsewhere, Jordan completely turned things around and earned my full trust. Highly recommend working with him!
Disclaimer: all the normal crap about dealerships still happens here. But taking that as a given it's a good spot, everyone is chill and the water machine is amazing - you choose any combination of flavors and sparkling or still, and you can have AS MUCH AS YOU WANT it's amazing. Young master Jordan took good care of me on the sales side.
Nate is great. Super easy going and very knowledgeable
Jordan is a great sales person. Cares and follows up on any questions we had and in a quick amount of time.
Picked up parts, good people to work with.
Terrible. Went it to buy a truck at the advertised price. After I arrived and was interested then they told me I have to pay another $1,600 for a package or $1,000 to decline the package.
The vehicle was ready for me to test drive once I arrived. Met with Willow, went on a test drive. I like the vehicle and brought it. Nice and smooth.
Nate was awesome! Very knowledgeable on vehicles and dealer business. Definitely ask for him @ City.
Jordan did an excellent job and was very knowledgeable. Jordan answered all my questions and gave me a fair deal.
Nate! Nate assisted my sister with her vehicle purchase and a couple of weeks later, he did the same for me. He’s kind, patient, and willing to let one be heard on their questions and concerns. Easy to communicate with, even during a busy work day. Thanks again, Nate!
Finance dept was terrible. Poor finance department. 1st vehicle I tested did not have working AC(new vehicle) and the vehicle I bought, the GPS and digital compass doesn't not work and I need to take back in already for warranty repair.
Tyler went above and beyond to help us get the jeep we wanted! Highly recommend him!
Fast, easy and willing to work with you. Nate made it a breeze. Thank you guys for making a tedious process simple
Nate was exceptional to work with. He helped to move the process along seamlessly and effortlessly. Overall it was a good experience.
No thanks Nice guy, bought car, it's working out great so far. The kids drive it to school and back again.
I'm loving my Jeep Comass. Tyler was great. He answered every question I had, and then some. Very happy.
I bought 2 vehicles and Nate was excellent. It is the fine print and over charging that I have an issue with.
Just bought a 2022 JeepTrailhawk from Jordan. He was outstanding to work with. He made the process easy and was exceptionally knowledgeable with the vehicle. We have been repeat customers for years and Jordan was far and away the easiest to work with. Prior to purchasing I also had excellent communication with Willow. She was very knowledgeable but wasn’t available when we came in today.
Knowledgeable sales staff and quick and efficient service staff!
Had a great experience with Nathan Blattner! Super easy to deal with, and made the process very enjoyable.
Easy to work with. No pressure. Super friendly and willing to help. Very knowledgeable and would love to work with her again
Tyler was excellent. You wouldn't tell that he's 20 years old. It seems like he's been selling cars for years and is extremely knowledgeable. he has a bright future ahead of him in the industry.
Phone number when you try to call just hangs up on you, please update or fix.
Would not recommend the service center at all. Was told on the phone I could get a tire balanced when purchasing a new rim. When I arrived to pick the rim up at 4 they close at 5 and they said the guys couldn’t. That was the whole purpose of me going there later in the day was to get it all done. Very disappointed and would not recommend business here again. I called 30 minutes prior and they said yes.
Welcoming, big clean showroom. People greeted us as we walked in the door. And the finance manager was very good at explaining our options.
Worked with Nate, he was great! Super easy, no pressure, felt very comfortable with the whole process. Coming from other dealerships, they clearly do it different here.
Tyler was great to work with and made the whole process simple. He was easy to talk to, answered my questions, and made buying a vehicle a straightforward experience.
Jordan R was fantastic helping us purchase our Durango. He was very helpful and non pressuring which is very important to my husband and I. He went above and beyond to make sure we were comfortable with our purchase.
Pretty good experience with the purchase. Worked quickly to come up with an agreement during a busy day. Added an extra warranty we didn't want, but took care of it when we noticed it. Forgot to give us the 2nd key but we were able to pick it up when we had time to stop to pick it up.
Great car buying experience, salesman Jordan Reiner was exceptional to work with.
Our salesperson Rob Fulton treated us l like family. We truly appreciated his warmth and professionalism.
Rude service. Talked to the manager, Greg, maybe his name was and Megan who never gave a call back. Anyways, got my car in there for a emergency break lock up and a shifter cable broken. They fixed the cable and got my car to unlock. Got the car out but a few days later, i hit a bump and the car started to lose power to the brakes. I towed the car back to my garage and pulled the wheels off. Only to find out that the both rear calipers were not even fully installed on the caliper bracket. ... Read More Google - Aug 26, 2026
⭐️⭐️⭐️⭐️⭐️
Hands down the BEST car-buying experience we’ve had! Jordan was absolutely fantastic from start to finish. We came in for my new Jeep Wrangler Sahara and somehow ended up leaving with TWO new Jeeps!!! My Wrangler and a Grand Cherokee L for my husband! 😂 Clearly it was a successful trip!
Jordan made the whole experience fun, easy, and completely stress-free. Phil and Alex were also amazing and worked with us to get all the numbers together and make leaving with two new vehicles actually happen.
Buying a car is usually one of my least favorite things to do, but ... Read More Google - Aug 26, 2026
Great experience here with Jordan Reiner. It was very easy going and straight to the point unlike most places. They had more discounts available and a wide selection to look at. The services they do offer show how they back up there promises to take care of their customers.
They just charged me 2500 for BCM failure 2021 jeep cherokee 3.2 32000 miles
I bought a Pacifica van from City, Nate was my salesman. He did a great job explaining everything to me. I will be back for service. All people I dealt with were very friendly.
Willow was an outstanding sales person. Great product knowledge. Awesome to work with!
You will end up blocking calls and texts if you are dealing with internet sales. I created a profile to save two trucks I was looking at and selected email as contact, never providing a phone number. Within 30 minutes Jordan from internet sales, called twice, left a voicemail, texted me, and emailed me! Following instructions and respect completely void. I sent “stop” on the text, blocked his emails, blocked and marked his number as spam AND contacted City CDRJ asking to be deleted.I stated I would NEVER buy a truck from Jordan because of the lack of respect shown! ... Read More Google - Aug 13, 2026
Nice place. Nate sold me a Jeep. He made it nice and easy. Won't go anywhere else
Bought a car from Nate. Couldn't have been easier. Will recommend him to everyone.
Our experience with Jovanni was excellent. He is extremely knowledgeable, and kept us informed during the entire process.
Robbie's is the best sales man I’ve ever met there very kind willing to do whatever he had to do to get me into a brand new car I give him a 10 out of five definitely will be coming back and I hope he’s there !!! 😊🚗
Great experience I had a great experience buying my new vehicle. My salesman was very helpful and knowledgeable
The parts department was exceptional and highly accommodating. They were courteous, patient, and had all necessary items in stock, ready with in timely fashion
Very knowledgeable and helpful with the lease. They were courteous and I felt comfortable with the deal. A professional group.
It was a great experience! All my questions were answered! Great customer service by Dave Vela and Dave Hoffman!
Had a great experience working with Nate purchasing my new charger. Would recommend to anyone
I went to check out a few vehicles and had the pleasure of working with Nate Blattner. He was great and very knowledgeable in the vehicles I was looking for. I would recommend Nate to anyone that is looking for a vehicle.
The sales man Robbie was a stud and dealt with me and my family’s bs for almost 5 hours. Thank you for the truck!
Nate made this experience so easy and quick!!
It was a overall good experience with a salesman that was knowledgeable with the vehicle I was interested in purchasing
It was a delightful experience. Everyone in the dealership is pleasant and accommodating All of my expectations were met.
Great experience, Nate made this so simple and easy, so happy with the treatment I received as I purchased my brand new vehicle!!
Buying a car can be overwhelming, but Nate made the entire experience easy and enjoyable from start to finish. They were attentive, patient, and truly listened to what I was looking for. I never felt rushed or pressured, and I appreciated their honesty throughout the process.
Their knowledge, professionalism, and genuine care for their customers really stood out. They went the extra mile to make sure everything was taken care of and that I drove away completely confident in my purchase. Exceptional customer service like this is hard to find. If you're looking for someone who is trustworthy, personable, ... Read More DealerRater - Jul 31, 2026
I had an outstanding experience working with Nate. From the moment I walked in, they were friendly, knowledgeable, and genuinely interested in helping me find the right vehicle, not just making a sale. They answered all of my questions honestly, never made me feel pressured, and made the entire process smooth and stress-free.
I had an outstanding experience working with Nate. From the moment I walked in, they were friendly, knowledgeable, and genuinely interested in helping me find the right vehicle, not just making a sale. They answered all of my questions honestly, never made me feel pressured, and made the entire process smooth and stress-free.
Buying a car can be overwhelming, but Nate made the entire experience easy and enjoyable from start to finish. They were attentive, patient, and truly listened to what I was looking for. I never felt rushed or pressured, and I appreciated their honesty throughout the process.
Their knowledge, professionalism, and genuine care for their customers really stood out. They went the extra mile to make sure everything was taken care of and that I drove away completely confident in my purchase. Exceptional customer service like this is hard to find. If you're looking for someone who is trustworthy, personable, ... Read More DealerRater - Jul 31, 2026
Sales team is great. Communication is great. Very friendly no pressure top notch sales team.
Up front and honest Helpful and always made sure we had everything we needed Friendly
Buying a car can be overwhelming, but Nate made the entire experience easy and enjoyable from start to finish. They were attentive, patient, and truly listened to what I was looking for. I never felt rushed or pressured, and I appreciated their honesty throughout the process.
Their knowledge, professionalism, and genuine care for their customers really stood out. They went the extra mile to make sure everything was taken care of and that I drove away completely confident in my purchase. Exceptional customer service like this is hard to find. If you're looking for someone who is trustworthy, personable, ... Read More Google - Jul 25, 2026
I had an outstanding experience working with Nate. From the moment I walked in, they were friendly, knowledgeable, and genuinely interested in helping me find the right vehicle, not just making a sale. They answered all of my questions honestly, never made me feel pressured, and made the entire process smooth and stress-free.
Robbie hooked me up on a bad ass Jeep! Couldn’t be happier with the sale process! Highly recommended!
No pressure, kind and courteous service,stayed in touch throughout the entire 8 months waiting for the 2026 R/T to come out. Answered every question I had during that time Awesome dealer, highly recommend.
Worked with Nate on a deal for a Jeep Wrangler. Great guy to work with. Ask for him if you are looking for a vehicle.
I had an amazing experience working with Jovanni at the dealership! From the moment I walked in, he made me feel comfortable and welcomed. He took the time to build a genuine connection with me instead of making me feel like just another customer.
As a first-time buyer at a larger dealership, I was a little nervous, but Jovanni went above and beyond to make the entire process smooth and stress-free. He answered all of my questions, was patient, honest, and truly had my best interests in mind.
I honestly couldn’t have asked for anyone better to guide me ... Read More Google - Jul 24, 2026
Robbie was great to work with. Everyone was very kind and helpful throughout the process.
I LEFT FELLING HAPPY SERVICE WAS GREAT I WOULD RECOMMEND CITY DODGE TO ANYONE WHO IS LOOKING FOR A CAR ECT...THANK YOU.
Robbie is great to work with through the whole process!
Nate and the dealership were not great. They told me I was wrong about there being open recalls - they could never sell a car with open recalls. There are 2 recalls that I’m now taking care of. The car also needs a front license plate holder and they would send it to me. They sent me the wrong part. I told them it was the wrong part. They said no it wasn’t the wrong part and won’t respond to further text from me. There is supposed to be a license plate holder kit - this is what ... Read More Google - Jul 18, 2026
