Customer Testimonials
Tough to get an employee to honor their personal commitments
Everyone was very pleasant and informative.
★★★★★
Working with Nathan Blattner was a standout experience and easily one of the most seamless interactions I’ve had in this space. From the beginning, he positioned himself as both knowledgeable and approachable, a rare combination that immediately builds trust.
What separates him from others is his ability to simplify complex information while still demonstrating deep expertise. He doesn’t just provide answers, he provides clarity and direction, which makes decision-making significantly easier and more confident.
Throughout the entire process, his communication was consistent, direct, and highly professional. There was never any pressure — only genuine guidance and a clear focus ... Read More Google - Jun 23, 2026
★★★★★
Working with Nathan Blattner was a standout experience and easily one of the most seamless interactions I’ve had in this space. From the beginning, he positioned himself as both knowledgeable and approachable — a rare combination that immediately builds trust.
What separates him from others is his ability to simplify complex information while still demonstrating deep expertise. He doesn’t just provide answers, he provides clarity and direction, which makes decision-making significantly easier and more confident.
Throughout the entire process, his communication was consistent, direct, and highly professional. There was never any pressure — only genuine guidance and a clear focus ... Read More DealerRater - Jun 23, 2026
Bought a car from Nate B. Best salesman to work with. Made the entire experience super simple. Best car buying experience I’ve ever had!!!
Worked with Nate B. Best experience I have ever had buying a car. Nate made the process simple and I would never buy from anyone but him again!
Just wanted to give a shout out to several people during our recent new car purchasing experience at City Jeep Brookfield. Our first interaction was with Tyler Ball who was nothing but pleasant and accommodating for all of our questions regarding a Jeep Wrangler we were interested in. He spent quite a bit of time with us that first day, was very knowledgeable about his product, and we got no "pressure tactics" from him when we stated we weren't going to buy that day as we were still looking. He gave us his number in case we ... Read More Google - Jun 17, 2026
It was a flawless car buying experience! I tell everyone I know about it. I would do it again in a heartbeat.
Loved Jordan. He would have had a 5 but no one told me my new car came with only 1 key. I was very disappointed to find that out after I signed all the papers. I would have liked the honest disclosure upfront when we went through the CARFAX
I rarely leave negative reviews, but this experience deserves to be shared.
My daughter, who uses a wheelchair and has significant mobility challenges, and I drove approximately three hours to Brookfield for a scheduled appointment to see a Chrysler Pacifica that we hoped would meet her accessibility needs. Finding the right vehicle is not easy, and this trip required considerable planning, time, and effort.
When we arrived, we were informed that the vehicle had already been sold. I understand that vehicles sell. What I do not understand is why no one called, texted, or emailed us before we made a ... Read More DealerRater - Jun 16, 2026
I did quite a bit of searching for the best deal and these guys beat everyone. Customer service was great from the get go. No one was pushy and they have been very accommodating with getting accessories added. Shout out to Alex and Jovanni for helping me get the vehicle. 5/5 business, I even had a great experience talking with Phil in finance!
Jordan was AMAZING!! Awesome to work with!! Will definitely be coming back in the future!
Worked with Jordan he was fantastic!
Worked with Robby (sales) and Dan brasi (manager), highly recommend them, very professional, great business.
Pleasure to deal with. Jordan was top notch, will definitely do business with him and them again!
Had my 2014 ram in for a new rearend gear, JT was my contact.
There were problems with the service as I ended up replacing the rear end twice and the transfer case and the front differential.
A long story short, even though there were problems I was always dealt with fairly and with respect and the repairs were done correctly in the end, providing me a clean and new loader car for the entire time, so my overall experience was very good.
JT was a rock star. Given the situation and repairs took almost 2 months, he handled the situation very ... Read More Google - Jun 10, 2026
They helped me through the process from beginning to end. Very professional and worked with my busy schedule!
Jordan was very helpful and knowledgeable. He was very pleasant to talk to and did not pressure me into making a decision.
Nate is a excellent car salesman very friendly professional Great place to come for new used cars All the workers are great Not pushing very calm place to shop for vehicles everyone so nice Thank you
Jordan was very helpful and professional assisting me with the purchasing of a vehicle. All my questions were answered and his knowledge of the vehicle lead to the perfect purchase.
Went to find a vehicle for the family. Jordan Reiner was very friendly and nice. Not pushy. When I come back, I will be working with him. Decent place to go to buy a car or truck
Willow was awesome! Listened and had great knowledge!
Bought a truck from Jordan, had a good experience that didn't take long.
Best Financing experience with Phil vs any other finance transaction I've ever had Phil is excellent at what he does because he had great explanations to my questions
Ok Tyler was great. Very easy to go through the process as was Phil. The process was easy.
Tyler was the best salesman that I have ever met. He went out of his way to make my buying experience outstanding. He went above and beyond what anyone would expect and made a lifetime customer out of me. If I could give Tyler or the dealership 10 stars I would. I live an hour away from this dealership, but will go back again for my next vehicle purchase. Thanks City Chrysler! Glen
All of the staff were very professional and accommodating. Plenty of inventory to choose from. Nathan Blattner went above and beyond to make the purchasing process feel as smooth as possible, which made it a very pleasant experience.
A lot of inventory to choose from. Everyone was very nice and professional. Nate Blattner made the purchasing experience very smooth and painless.
Robbie was extremely friendly and helpful.
Willow was great.
Robbie went out of his way to help me with extra things. He personally contacted the previous owner for the second key and offered to mail it to me. He also took my concerns personally to accounting and helped get my paperwork expedited.
Robbie and Phil were the best! Appreciated all the time they took with us. Thanks
Jordan was fantastic to work with throughout the entire car-buying process. He was knowledgeable, professional, and made sure my family felt comfortable every step of the way. He took the time to answer all of our questions, explained everything clearly, and helped us find the right vehicle for our needs. The experience was smooth, stress-free, and much better than we expected. We truly appreciate his patience and dedication. If you’re looking for someone who genuinely cares about his customers, I highly recommend Jordan!
They assisted in finding my new car with exactly the specs I had requested. Great personal service on any issue presented.
Tyler was cool! Honest and he showed me how to drive stick shift. Very helpful guy.
Working with Jordan was great he took time to go over everything inside the truck and even helped me with the setting he explained everything to a T I would definitely come back to talk to Jordan if I was looking for a Jeep or a different type of used vehicle was a pleasure working with him
STAY AWAY FROM THE SERVICE DEPARTMENT! OVERCHARGE IN LABOR AND ADD BOGUS REPAIR ORDER FEE. COMPARE WITH OTHER DEALERSHIPS
Nice enough people, but 'matched' another dealers price which was also great, but then added $1,400 of fees on top of the price match... sleazy
Had a great experience with Nate purchasing my second Wrangler from him. I have a very busy life. I gave him what I was looking for. He had it ready for me
Jordan was amazing to work with and answered all my questions with ease. He made the process of buying a new vehicle very easy. Thank you!
Quick easy and a pleasure to meet Had some really good conversations and they made sure I was happy and comfortable
Had the pleasure of working with Tyler Bell and he gave us a great experience!
Willow was very helpful from beginning to end! She is very knowledgeable about the vehicles!!!
**Update**
I originally gave this dealership a one star review. See my below comments. The Director of Sales reached out to me. I had a pleasant conversation with him and worked out a suitable deal on the vehicle I wanted. I reluctantly returned to the dealership and purchased the vehicle. The return visit felt more transparent, possibly because they knew I was an informed buyer.
I can’t in good conscience give them a 5 star review due to the initial experience however, I did return and buy a vehicle and the return visit was much better. If you’re buying ... Read More Google - May 23, 2026
Willow gave us outstanding service. She truly made the car buying process streamlined.
**Update**
The Director of Sales reached out to me and I had a pleasant conversation with him. I worked out a suitable deal and purchased the vehicle. I can’t, in good conscience, give them a 5 star review due to my original experience below. The second visit felt more transparent. Educate yourself before you step into any dealership.
This was the first dealership I’ve encountered that tried to charge me for repairs and maintenance they completed after acquiring the vehicle for their lot. The vehicle was being sold as a Certified Pre-Owned, so I expected those inspections and repairs ... Read More DealerRater - May 23, 2026
Buying experience was smooth and less lengthy compared to others! Appreciate Nathan on getting me in my new vehicle!
Willow was a pleasure to work with. Great all around car buying experience. Thank you!
Willow was excellent and was able to answer all my questions!!
Robbi was excellent he went above and beyond for me and answered all of my questions
Had a great experience with Nate
Nate stayed in close communication with me through the process and helped make it a smooth experience!
Very friendly and quick, everything went smooth from the start and I ended up leaving with a new vehicle thanks to Nate
I recently purchased a 2026 jeep wrangler. I wasn’t sure what I wanted and willow showed me just about every model in the jeep family. It was great working with willow and Jake. Thanks again
Thanks to City Jeep for saving us from being stranded in Milwaukee for the weekend after we blew a large hole in our tire during a day trip. They had to drive somewhere to get the tire for our car and still was able to get the tire swapped within an hour of us limping there with our seal a flat kit. Grateful.
Very up front with information and not pushy/aggressive to sell you a vehicle. One of the better vehicle buying experiences I've had in a long time.
Great dealership! If you have a budget they will make it work! Would recommend this dealership
We were looking for a specific suv with low miles. We found what we wanted at City Chrysler Dodge. We were from out of town. The process was easy. Jordan was so helpful and friendly. I highly recommend this dealership!
Willow was awesome to work with! She was extremely friendly and knowledgeable
My salesperson that introduced me to car was lovely.But didn't know much about the car.The rest of my experience was quite subpar, with very misleading practices
Easy to work with, caring staff, professional atmosphere. I would recommend to others when considering a vehicle
They were extremely busy but still managed to take care of me?? David was amazing
Very good Dave was a outstanding salesman very knowledgeable He helped me set things up put my plates on he was very helpful I thank Dave for all his help
I just bought a vehicle from this dealership and had a great experience. Nate from sales was very knowledgeable and low pressure. He walked me through the experience and had my vehicle washed, gassed up and ready to drive off the lot. He even took care of getting my rental car back. Phil from finance explained the process and my options. He put me at ease and made it very easy. Overall, great experience.
Tyler was extremely helpful in getting the right van for us. He was always very prompt in responding to our questions, and very helpful through the whole process.
Andrej was excellent
Very good experience from start to finish! Tyler was extremely helpful and knowledgeable making sure I left with exactly what I wanted. This was the first time I didn’t feel anxious or pressured at a dealership. Thank you so much for such a pleasant experience.
It was a good experience with Nate. He was very personable and transparent the whole process.
Standup dealership that is fair and stands by their word. I was about to buy a vehicle out of state when I found what I was looking for close to home. Working with Nate B was fantastic. 5-Stars!
Helpful friendly, stream lined process!!! Recommend.
They very accommodating. I needed an up grade in my wife’s vehicle. Needed to stay in budget. And they did. Andrej was very helpful. He was available and answering all my questions. I would highly recommend this dealership. Thanks Andrej!
I worked with salesman Jovanni and sales manager Jake. Pleasant experience. Very friendly and helpful. Definitely reduced any anxiety of buying a car
Whole experience was easy. We feel like we got a good deal. Would rec to friend
Recently purchased a pre owned truck. Dave vela was the salesman I worked with from jump. He was social, took the time to build enough rapport to make us feel confident with him. He worked with us on the price and addressed any service concerns we had. He’s even followed up after the purchase. Dave is a good guy 10/10 for him
Working with Jordan Reiner was Fast, friendly, no-hassel experience... Would definitely recommend.
After I went to Russ Darrow Dodge Ram west Bend and was told that they did not offer the 2.9% 72 months delays special; Tyler from City Dodge Brookfield confirmed that the special is still on and worked with me to buy a brand new Ram Truck. What a positive experience with Tyler, the salesperson manager and the Finance manager Phil. Best experience ever buying a car and I am not an easy customer to please. I look forward to to seeing if the service department is as good. I like the Russ Darrow service department and was hoping to buy a ... Read More DealerRater - Apr 13, 2026
Good working with Jordan
Had my grand Cherokee jeep detailed. They did an awesome job. My vehicle now looks brand new again. Thanks for great service.
Andrej helped us get into a new wrangler! Thank you
My salesperson was Willow and she was great! She knew her stuff and made our purchase easy and comfortable. She was not pushy at all. I highly recommend her!!
Jovanni was extremely personable, very knowledgeable, and created a safe enjoyable car buying experience. No Mo pressure sale.
Walked in late on a Tuesday, asked Dave not to let me drive home in what I drove there with, he made it happen. Thank you Dave, Dave and Phil. You guys were awesome and I’m so appreciative you stayed late to make everything work. Thank you!! Jeep girl for life!
Andrej Le was very helpful with trying to help me get Into a new car. He went above and beyond .
Willow was great to work with. I got a great deal.
Willow was a true joy to work with. Our overall experience was completely hassle free.
Recently bought a Jeep GC from Tyler Ball. Great experience and recommend the Jeep product and Tyler’s expertise.
Tyler was so helpful from test driving to purchasing! 5 stars!
Great experience purchasing a vehicle from City Chrysler in Brookfield. Tyler was great to work with. The whole process was easy and efficient, which is rare at dealerships. I highly recommend.
Highly recommend City Chrysler Jeep in Brookfield. Tyler was excellent to work with – no pressure at all. We found a nice vehicle and the entire process was easy and straightforward. We really appreciated the low-key, honest approach. A+ to Tyler!
Andrej is fantastic. He worked with us quickly on the purchase of a new vehicle for my husband. He was accommodating and easy to talk to but respected our needs in what we were looking for. I would recommend buying a car from him
Andrej and his team were fantastic to get me to where I wanted to be and seal the deal on a new RAM!
Easy to find problems with their used vehicles that they said were gone through. Lots of Ambition to make a sale, but after the sale it is very difficult get the vehicle back in for items they're contracted to fix
Andrew Le was very helpful with our purchase of a new Jeep Cherokee. Very helpful and freindly
Jovanni was great with getting me all set up! So was Phil in finance! Definitely recommend this dealership
