Customer Testimonials

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Facebook Dec 7, 2024

Jordan at Brookfield was great! He helped us find the perfect car for our family 🤩

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DealerRater Dec 3, 2024

I am very happy with the process of providing a great service and an affordable car. Dannika was so great to work with and makes things easy and undetectable And walked me through everything!

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DealerRater Nov 27, 2024

Dannica was great to work with. Very informative regarding the odyssey we were interested in. She was also very prompt in getting all my questions answered. We could not have asked for a better sales person.

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Google Nov 27, 2024

Dannica was a rock star sales person to deal with. Great at answering all my questions via texting prior to my arrival. The van was set and ready for my test drive. Dannica was also very informative regarding all the features of the van. I would buy another vehicle from Dannica.

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DealerRater Nov 24, 2024

Donnica was extremely helpful and very informative. She is the best. I will recommend others to this dealership

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Google Nov 24, 2024

Andrew was amazing!! Love my Grand Cherokee!!

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Google Nov 24, 2024

Andrew and Willow were amazing!! Love my jeep!!

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Google Nov 24, 2024

Donnica was so awesome and informative. I just purchased my first Jeep Cherokee. Great business ethics

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Google Nov 24, 2024

Jordan and Jake are fantastic! My husband called and spoke to Jake originally and he made sure the car was pulled up by the building. Which was nice not to have to walk all over the parking lot. Jordan is the one that met us outside and I found him very friendly right away. They both continued to work with us and listen to my husband’s stories until the financing was all aligned. They both made sure we were comfortable asking if we needed anything our entire time there. They also detailed the car and made sure we had ...

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DealerRater Nov 22, 2024

They listened to everything I said and found me what I wanted at the right price. I highly recommend!

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Google Nov 22, 2024

My wife and I got some big news leading to a search for a larger car. After searching we met with Dannica she answered all of our questions and went above in beyond. We were waiting on outside financing which took a few days to process and became difficult. Dannica and their team jumped in to solve everything. I can’t recommend Dannica and the City Chrysler team more! If you want someone who honestly wants to do right by the buyer go schedule with her.

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DealerRater Nov 22, 2024

Working with Dannica was an amazing experience! She was incredibly knowledgeable about the vehicles we were interested in and answered all our questions with ease. Her friendly and approachable demeanor made the entire process so comfortable and enjoyable. Everything was handled smoothly and efficiently, from start to finish. We’re thrilled with our experience and can’t wait to work with her again for all our future vehicle purchases!

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Google Nov 21, 2024

John Sandoval proved awesome service on my 2022 Ram Promaster.. As a business owner I will always see to have my fleet serviced here first!

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DealerRater Nov 19, 2024

Austyn, Jake and Dave were awesome to work with. It took some time but we got it done and I am happy I could stay on with the CDJR team. Look forward to many more vehicles with you guys. I didn’t make it easy. So thanks for being patient.

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DealerRater Nov 17, 2024

Great service by Dannica. She took her time and made sure to answer all my questions which made me confident with my purchase.

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DealerRater Nov 15, 2024

We had a great experience at City CDJRF of Brookfield. Friendly knowledgeable staff. Convenient location. Would definitely recommend them.

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Google Nov 8, 2024

Great service from Andrew, was in the building for an oil change to my Jeep Cherokee offered any help on any vehicle and I can guarantee this guy didn’t make me doubt I made a great purchase by getting my cargo van!!!!!

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Google Nov 6, 2024

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DealerRater Nov 2, 2024

Easy and fast process. Everyone was great to deal with. They had the exact Jeep we were looking for.

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DealerRater Oct 22, 2024

Experience was excellent. Everybody involved helped the sale go very smooth. Thank you for an easy sale.

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DealerRater Oct 20, 2024

Drew was great, i can't say enough good about him. May whole experience at the dealership was very good, i would not hesitate to send someone your way, or return myself.

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DealerRater Oct 18, 2024

Was excellent Everyone was nice, explained everything. Made sure I was happy with my choice.

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DealerRater Oct 14, 2024

Austyn and his crew have been awsome too work wit - ever attentive, my new ForeverDEALER

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DealerRater Oct 11, 2024

Worked with us despite an unfavorable situation. Gotnis into a new car we needed at a price we could afford.

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DealerRater Oct 5, 2024

Dannica J was super helpful l and covered everything I needed. She was extremely knowledgeable and efficient!

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Google Oct 1, 2024

Use Barrington “B” for all of your car needs. He was kind and got straight to the point. Helped me find exactly what I was looking for! One of the best car buying experiences I have had!

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DealerRater Sep 29, 2024

Justin and the finance guy were great. They were very communicative and got the job done. Very nice too

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DealerRater Sep 27, 2024

Drew was awesome, the dealership is very nice and I was well taken care of.

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Google Sep 26, 2024

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Google Sep 26, 2024

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Google Sep 26, 2024

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DealerRater Sep 25, 2024

Excellent service, clean and professional. We’ve been purchasing cars here for years due to the honest and fair service.

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Google Sep 25, 2024

Dannica was a great help. She showed us 4-5 different vehicles to make sure we left with the perfect one for us. Definitely recommend her.

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DealerRater Sep 24, 2024

Dannica was a great help. She showed me 4-5 different vehicles to make sure I got the right one for me.

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Google Sep 22, 2024

Dannica J was super helpful and covered everything!

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Google Sep 22, 2024

Joel was great to work with, made it a very pleasant car buying experience!

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Google Sep 22, 2024

Joel did an amazing job helping us out with upgrading wrangler.

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Google Sep 22, 2024

Ryan was great to work with! Recommend anyone in the market for a car go see Ryan. Also it was a great process with all the other staff!

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Google Sep 13, 2024

Justin is great

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Google Sep 8, 2024

Dannica was amazing!! She helped us with everything and made purchasing a Chrysler Pacifica very easy. Communication was above and beyond. We definitely will come back. We highly recommend Dannica!!

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DealerRater Sep 8, 2024

Dannica was amazing!! She helped us with everything and made purchasing a Chrysler Pacifica very easy. Communication was above and beyond. We definitely will come back. We highly recommend Dannica!!

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DealerRater Sep 7, 2024

Wonderful place to visit and shop for cars. Friendly staff. They don’t pressure you into decision making

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DealerRater Sep 6, 2024

i received excellent treatment and felt i got a good deal. i am confident that the service department will provide me with same level of care .

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DealerRater Aug 31, 2024

Great car buying experience! The team at City Jeep worked with me every step of the way! I love my new Grand Cherokee!

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DealerRater Aug 21, 2024

I worked with David for months and waited until I was feeling better after a fall that we got the deal done.

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Google Aug 20, 2024

I had EXCELLENT assistance from Jake as I looked to purchase my 2024 Jeep Wrangler Rubicon. I was very impressed with Jake greeting me as I stepped out of my 2002 Jeep Liberty. Jake asked questions that helped him help me find what Jeep I wanted. I truly feel purchasing a vehicle should be a fun and happy experience, and I had that. I also enjoyed the comradery I had with Dave and Austin as well. I've already given a few people Jake & Dave's names to reach out to when they're ready to purchase their Jeep. I Love ...

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Google Aug 15, 2024

This is my seventh vehicle purchase from Jake at City Jeep of Brookfield, and it will not be my last.

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Google Aug 8, 2024

It started off with a rocky start in service… We got a service bulletin to complete a recall that continued to make my 2020 Dodge Ram truck battery die. I made an appointment, took the day off, for them to bring my truck in and tell me they didn’t need to complete any updates, nothing is wrong with it and it’s already up to date!!!??? Why would they send the letter in the mail??? Then they said I was 2 months outside of my warranty so they couldn’t check to see what was going on with my battery as ...

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Google Aug 2, 2024

Joel was patient and friendly.

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Facebook Aug 1, 2024

Was the best experience I had in purchasing a vehicle. From start to finish Alex and the team at City were fantastic. They understand the definition of customer service. I highly recommend checking them out.

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Google Jul 31, 2024

Great experience with our purchase. Justin is knowledgeable with the vehicles at City. He is polite and was efficient with the process; as well as Austin and Gino.

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Google Jul 24, 2024

Justin Lee assisted us before the dealership was open and didn’t hesitate at all to grab the keys quickly. Brian assisted us even when he was not in the office and went out of his way to make sure we were happy.

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Google Jul 20, 2024

Had a great experience purchasing our new Jeep. Justin was very patient and helpful during the process. He is knowledgeable and was a pleasure to work with!

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Google Jul 18, 2024

I worked with Joel. He answered all my messages quickly. Slotted me in for an early delivery and worked with the managers to find my color!

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Google Jul 4, 2024

I again had a great buying experience with Ryan W. He is polite and shows product knowledge regarding the 2024 Grand Cherokee. I am happy with my purchase and am glad I chose to look at City Dodge Jeep again.

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Google Jul 4, 2024

Joel Lee displayed a high level of professionalism and was extremely helpful in my car purchasing process. Highly recommend seeing him to get a great deal on your next car.

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Google Jul 3, 2024

Joel Lee is an outstanding salesman and we are grateful to him and his team for making our 2nd car purchase at City Chrysler a positive experience! One can tell that Joel truly loves what he does and has a great rapport with customers and staff. Joel is positive and honest and will seek answers immediately for a customer’s peace of mind.

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Google Jul 3, 2024

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Google Jun 29, 2024

Even though there were nationwide software issues, we had an absolutely wonderful experience purchasing our 2024 Jeep Compass and our 2022 Hyundai Ioniq from City this week. Dannica was probably one of the best car sales people I’ve ever worked with. Zero pressure to buy anything. Same when it got to finance, zero pressure to add anything on to the finance contract if I didn’t want to. In my “situation” it was a challenge to get me into something new…I had just bought a 2024 Buick back in September that I was not happy with…but they were able to ...

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DealerRater Jun 27, 2024

Joel was very friendly and personable, along with the rest of the staff that said hello while my family and I were waiting. Alex seemed very annoyed when I wanted to negotiate flexibility, which there was none. Austyn was knowledgeable and friendly. After I committed to purchase I didn’t feel like a priority at all despite cash on hand. Felt like I waited forever despite there being a small amount of customers there. Overall I’m pleased with my purchase so far.

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Google Jun 25, 2024

I had a great experience buying a 2015 Ram 1500 from Joel Lee would definitely recommend him to anyone looking for a car/truck to buy.

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Google Jun 25, 2024

Maddy Fellows & Austyn Rennhack are a joy to work with. Kept us informed constantly, really listened and made recommendations to ensure they understood what we were looking for. I would rate them a 12 on a scale of 1-10 (unfortunately only five stars are available)!

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DealerRater Jun 22, 2024

The only issues that I had while buying my truck was that David Vela was not knowledgeable about the state law of needing to display both license plates-he told me in Wisconsin you only have to display one, that is absolutely not true! He also told me that the truck I was buying came with a 3 year bumper to bumper warranty because it was certified. I found out otherwise during signing g of the paperwork that that was not true, that it was not certified and did not have that warranty attached. I also asked him if they could get ...

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Google Jun 21, 2024

Dave was great to work with. Rob was fantastic in financing. Austin the sales manager was nice too, but he got really aggressive with me and somewhat offended when I wanted to take the offer home and show it to my spouse and sleep on it. See Dave. Very friendly and approachable salesman. He gets 5 stars.

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Google Jun 21, 2024

Jake is amazing! I’d purchase another vehicle from him again! I highly recommend working with him and letting him find you the perfect vehicle. Honest, dependable, available and knew what we needed. Thanks Jake!

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DealerRater Jun 20, 2024

Maddy provided great customer service, and helped do whatever she could to make me feel welcome

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DealerRater Jun 19, 2024

Very friendly treats you like a princess. Gave 100% during my day at the dealership.

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Google Jun 19, 2024

Maddy fellows and Austin helped me get into the suv I have always wanted, keep compass,and they were very helpful, and made me feel very comfortable. Maddy is super friendly and very helpful, definitely will make you feel at home during the wait to go see the finance dude!

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Google Jun 17, 2024

Joel was a true pleasure to work with! He is definitely an asset to City Jeep!

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Google Jun 17, 2024

Friendly, knowledgeable customer service! Dave Vela was in constant contact during my purchase to delivery. Also, appreciated the support of Austyn, Brian and Ryan. Look forward to working with City again when the time comes.

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DealerRater Jun 17, 2024

Great people to work with and find a car. Thank you for being very friendly

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Google Jun 14, 2024

Excellent customer service from Joel!

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Google Jun 14, 2024

Joel had great customer service and helped make the whole car-buying process a breeze

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DealerRater Jun 10, 2024

Joel here at City Jeep of Brookfield was incredibly Helpful, Kind, informative and Got Us in Our New Jeep for a sweet deal. I Highly recommend Him for your New Car needs. Just ask for Joel.

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DealerRater Jun 9, 2024

Worked with Joel Lee; he was very helpful and it was a pleasure working with him on the purchase my me car

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DealerRater Jun 7, 2024

We had a fantastic experience at City. Both Maddie and JP were extremely knowledgeable, helpful, and straight forth. Truly a breath of fresh air from the other dealerships we have dealt with in the past.

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DealerRater Jun 7, 2024

Great car dealership, fabulous sales representative Dannica, good prices, excellent negotiation. City Jeep did everything you could ask for in their professionalism, automobile selection, closing, and above everything else their friendliness and concern over the customer, ME !

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Google Jun 5, 2024

Amazing service center!

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Facebook Jun 2, 2024

We had visited other Jeep dealers in the area. City CDJRF was by far the most professional, helpful and knowledgeable. We were especially grateful for Dannica’s help!

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Google Jun 1, 2024

Just leased a new Grand Cherokee L from Ryan Walkowski. Ryan and team were very personable, up front and easy to work with. Ryan was very knowledgeable about all the options and their respective features, and quickly helped me narrow down options to meet my family’s needs. Ryan was patient through the process and did not apply unwanted pressure to make a decision. Ryan and team were “stand up” guys, and I plan to work them on another vehicle very soon. They really made this a positive experience from start to finish.

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DealerRater Jun 1, 2024

Ryan Walkowski greeted me in the lot upon arrival, quickly helped me identify possible options to meet my particular needs, was super knowledgable about all the cars features and differences, and was a straight shooter with me. Ryan and team went above and beyond to help me find the right car, and provided top notch service.

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DealerRater May 31, 2024

Great experience and a lot of inventory. Very smooth transaction and happy with the car.

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DealerRater May 31, 2024

Just purchased a 2021 jeep grand cherokee with 2016 jeep renegade trade-in. Sales and Finance worked hard to get the deal wrapped up in time for us to use our new vehicle on our vacation. Many thanks.

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DealerRater May 31, 2024

Dannica was an absolute delight to work with. We first met her several months ago early on in our search for a new vehicle. When it came time to purchase we wanted to be sure we worked with her again. She is friendly, professional, and listened to our wants and delivered what we were looking for! She truly has gone above and beyond our wildest expectations to deliver our new family vehicle.

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DealerRater May 31, 2024

Ryan helped us in the purchase of our new truck. He was great to work with - very personable and knowledgeable. Everyone we dealt with at City put us at ease and made sure we had a good buying experience. I highly recommend them.

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DealerRater May 31, 2024

First off I would like to give RYAN WALKOWSKI a big shout out as our salesman. We actually didn't even consider jeep as a contender for our car purchase but he helped us get in the range we wanted for a vehicle and the exact style. City CDJRF of Brookfield were great in helping us. The general manager even gave up the car he was using to help us get a car that day. We had a small leak in one tire and they not only checked it while we were doing the paperwork but replaced it within 1 day. ...

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Google May 31, 2024

First off I would like to give RYAN WALKOWSKI a big shout out as our salesman. We actually didn't even consider jeep as a contender for our car purchase but he helped us get in the range we wanted for a vehicle and the exact style. City CDJRF of Brookfield were great in helping us. The general manager even gave up the car he was using to help us get a car that day. We had a small leak in one tire and they not only checked it while we were doing the paperwork but replaced it within 1 day. ...

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DealerRater May 31, 2024

Dannica made purchasing a new van a nice and smooth process. She made us very comfortable and made sure we were informed on every step or the process

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Google May 31, 2024

Thanks to Dave and JP at City Jeep in Brookfield For getting me in my Dream Car Dodge Charger Skat Pack appreciate yall 👍🏿

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Google May 31, 2024

Worked with Austyn for the entirety of my Durango purchase. Great communication and available pretty much an hour. I will be buying another vehicle there for sure! Thanks Austyn and City Dodge!!!!

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Google May 30, 2024

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DealerRater May 30, 2024

Super relaxed no pressure experience while purchasing a new car. Would definite go back to him.

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DealerRater May 29, 2024

Danica was great to work with and knowledgeable about the Jeep Cherokee. Would highly recommend her as a sales consultant

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Google May 29, 2024

Best experience at a dealership, ever! Dannica Jefferson was simply superb from start to finish. It wasn’t about the sale for Dannica. It was about my experience and making sure my needs in a car were met. She partnered closely with JP and Rob to ensure the entire process went smoothly. Highly recommend!

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DealerRater May 29, 2024

I recently leased a new Jeep Wrangler with Dannica Jefferson at City Chrysler Dodge Jeep Ram Fiat of Brookfield, and had the best experience ever at a dealership. Dannica was exceptionally knowledgeable, patient, and attentive throughout the entire process. Her attention to details was simply superb. She truly went above and beyond. Austin, JP, Brian and Rob were great too. Their professionalism and dedication to ensuring I got the best experience from start to finish was incredible. I walked away feeling like a valued client and of course, drove away with a new vehicle.

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DealerRater May 26, 2024

Our salesman Joel Lee was great! Answered all of our questions and got us into a great Jeep! If you need a new car, go see Joel at City Jeep.

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Google May 26, 2024

My experience couldn’t have been easier especially with a salesman like Joel. They really worked with me and got me right where I wanted to be. A+ if your looking for a trustworthy dealership and salesman go here and see Joel!

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Google May 22, 2024

Joel Lee was awesome. Took good care us. Go see Joel if you need a new car!!!

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Google May 22, 2024

Just picked up my third Grand Cherokee from City CDJRF Brookfield. Love the new ride! Joel was awesome to work with, super friendly, knowledgeable, couldn’t ask for a better experience. Thanks Joel!

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DealerRater May 18, 2024

It was real nice to work with the folks at city Dodge. No pressure at all and very knowledgeable on the vehicle I was looking at. This is my second vehicle from them and will be back for a third when that time comes.

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