Customer Testimonials

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DealerRater Apr 19, 2024

Professional friendly knowledgeable goes above and beyond to satisfy customers issues and yo feel good about the whole experience.

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DealerRater Apr 17, 2024

I can't say enough about the staff and there team work . I've bought 5 new vehicles the last one here its the best experience I've had. I will not do business with anyone else from this time and moving forward! I wanna thank the whole staff for this wonderful experience!!

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Google Apr 15, 2024

They were so good at helping me out with finding a vehicle that was fitting my needs and shane was so nice

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Google Apr 12, 2024

Excellent experience. Highly recommend Billy!

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DealerRater Apr 10, 2024

Great experience, very easy process. I will buy here again, great and friendly people here

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DealerRater Apr 6, 2024

She did an amazing job getting me a new SUV. She was great to work with and made the purchase easy. Great job!

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Google Apr 2, 2024

I leased a beautiful 2024 Grand Cherokee L for my wife! Ryan Walkowski was the best sales persons we’ve ever had!

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DealerRater Apr 2, 2024

Bought a Beautiful 2024 Jeep Grand Cherokee L Limited for my wife. Couldn’t be happier!

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DealerRater Mar 31, 2024

Ryan was very helpful and knowledgeable about the van we wanted to buy. He spent a ton of time explaining all the features to us and said repeatedly that if we have questions, we can reach out. I have no doubt he works hard to satisfy all his customers during their car buying experience.

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Google Mar 30, 2024

Buying a new car always comes with a flurry of emotions for me and I have never enjoyed the process. Billy was laid back, super easy to work with and not 'salesy'. We've already recommended him to a few friends and would definitely work with him again if we need a new car!

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Google Mar 29, 2024

Thanks to Austyn and the crew of city jeep of Brookfield. I appreciate the time and effort you spent with me yesterday.

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DealerRater Mar 29, 2024

Thanks to Austyn and the crew of city jeep of Brookfield. I appreciate the time and effort you spent with me yesterday.

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DealerRater Mar 29, 2024

Easy to work, transparent price, low pressure. Made car buying easy. Definitely recommend turning to City for your next vehicle.

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Google Mar 28, 2024

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Google Mar 28, 2024

Great space for small kids to play while waiting for vehicles to be serviced. Makes waiting much less painful.

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DealerRater Mar 26, 2024

My sales gal was Dannica and she was awesome! She was thorough, knowledgeable and kind. I love my new 2024 Jeep Grand Cherokee Altitude.

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DealerRater Mar 26, 2024

Dannica made it super easy and was very knowledgeable. Couldn't purchase the '23 due to recall so she found a new vehicle that was perfect for me.

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Google Mar 24, 2024

Austyn is amazing, honest, helpful, excellent customer service, knowledgeable and caring! We had the best experience and best of all, piece of mind! Came home the same day with our Jeep Cherokee. Austyn and Finance made sure we understood everything in our purchase and found the best deal for us! Love you guys, thanks for everything! Respectfully, Herrera Family ❤️🙏🏼

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Google Mar 24, 2024

This is the Best Dealership you can make Greats deals with

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DealerRater Mar 23, 2024

Pleased with my used vechile purchase and the price was good, I would recommend this dealership to my friends and others.

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Google Mar 22, 2024

Very friendly and knowledgeable! They had the car I saw online at the online price which was very fair

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Google Mar 22, 2024

I recently had the pleasure of working with Nic to purchase a used Nissan Rogue, and I couldn't be happier with the experience. Nic's honesty, transparency, and expertise made the entire process smooth and enjoyable. As a first-time dealership visitor, I was impressed by the polite and kind staff who helped guide me through every step. I highly recommend Nic and this dealership to anyone in search of a new car. Also big thanks to the finance guy who went above and beyond with calling the banks and fixing my name. Appreciate it.

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DealerRater Mar 22, 2024

Worked with me all the way to get me a car i wanted and for the best price!

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Google Mar 22, 2024

Billy was OUTSTANDING! He is very professional, knowledgeable, a true EXPERT in the Automobile industry. The FLURRY of Knowledge that was incredible!! I took notes! He told me to call him anytime, day or night if I ever need help. It truly felt like talking to a Brother!!! Words alone cannot describe Billy as a person. He even gave me a big HUG before I left. I will always trust and listen to his advice.

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Google Mar 21, 2024

We had lots of questions and concerns when we purchased my car but Jake was sure to stay patient with us and made sure that everything was discussed and made sense before buying the car

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Google Mar 21, 2024

I had a great experience at City buying my 1st car. Austyn is an amazin salesperson, he made the buying process/experience very smoth and enjoyable. Thank you 😊

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Google Mar 20, 2024

It was a great experience working with Billy. His persistence was good and he seemed to know a lot about the trends in the auto industry. Class act! Thanks.

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Google Mar 19, 2024

Just bought a Grand Cherokee L through Billy at jeep Brookfield. Billy helped me navigate a flurry of options to find what was right for our family with features and price in mind. Overall a great experience with the team at city jeep!

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Google Mar 19, 2024

We hate car shopping but the experience here was great. Low pressure. Asked all of the usual questions but listened to us when we said no. We left with what we came for - Jeep Mohave Gladiator

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Google Mar 17, 2024

Jake and Ruben were incredible to work with.

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DealerRater Mar 16, 2024

I would recommend this place to anyone..had a really fun experience too while buying my jeep

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DealerRater Mar 16, 2024

I never had so much fun buying a vehicle...dannika...was wonderful!!! And I love my jeep alot

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Google Mar 15, 2024

Very friendly, low-pressure, easy to work with. They went above and beyond with personal attention, addressing any concern that came up. I would definitely buy from them again!

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Google Mar 14, 2024

We had Nic the "new guy" he ended up a very good salesman, I would say 5 star but he's new so we have to go with 4.5 star. Nic did a great job going over what City had to offer and was very good about giving info about the vehicle we were buying and if he didn't know something he told us but then went to get the answers. Had a little issue with getting a credit (finance guy never enter it, it was a little questionable on why) but I caught it the next day after ...

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Google Mar 13, 2024

Buying a Jeep from City was as easy an experience as I've ever had at a dealership. Everything was transparent and well explained. We never felt rushed or pressured by Billy, who went out of his way to find us the color we wanted. Everyone worked with a flurry of energy to make sure we were taken care of and happy. Definitely recommend.

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DealerRater Mar 12, 2024

I did receive excellent customer service while negotiating my 2024 lease on a Dodge Ram. Nic and staff members did everything possible to provide me with a lease that I could afford. I would recommend CDJRF to anyone looking for a fair price on a new vehicle.

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Google Mar 12, 2024

Great overall experience that left me in a flurry of happiness.

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Google Mar 12, 2024

Very easy process.

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DealerRater Mar 12, 2024

Great service with zero pressure. You will have a flurry of happiness when you walk in.

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Google Mar 12, 2024

Excellent communication! Kept me informed all the way and made my car purchase nice and easy!

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DealerRater Mar 9, 2024

Excellent service glad we was able to get the deal done I love my new car

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DealerRater Mar 8, 2024

Always a good experience They really do what they can to get you what you need

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DealerRater Mar 8, 2024

I had an awesome experience working with Austyn. He was super easy to communicate with and understood what I was looking for and kept in mind my budget. I would rate him 10+.

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Google Mar 7, 2024

I had a great experience buying a new Jeep from Jake. Jake spent time explaining all of the Jeep's features to me and I appreciate that he will continue to answer any follow-up questions going forward. I recommend buying a new vehicle from Jake.

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DealerRater Mar 6, 2024

NA My experience was good and I am enjoying my new truck. My experience was good and I am enjoying my new truck. Thank You Austyn

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DealerRater Mar 5, 2024

Whole experience was quicker and less painful than a dental visit ?? Will definitely recommend

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DealerRater Mar 5, 2024

Everyone was very nice and made the purchase very painless. I was very satisfied with my purchase

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DealerRater Mar 5, 2024

Great experience. Everyone was very friendly and helpful, great people to work with. I would highly recommend them

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DealerRater Mar 5, 2024

Billy was knowledgeable and accommodating with all of our requests Billy made buying a car fun and easy

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Google Mar 4, 2024

Great experience in City CDJRF of Brookfield! We leased a Jeep Grand Cherokee and Ryan Walkowski, our sales Consultant, did a great job! He was very kind and professional. He was very sharp in term technical skills, and he covered all our requirements.

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DealerRater Mar 4, 2024

Wonderful experience! Very kind and professional staff. Ryan was very sharp in terms of technical skills and he covered all our requirements

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DealerRater Mar 4, 2024

Wonderful experience! Very kind and professional staff. Ryan was very sharp in term of technical skills, and he covered all our questions.

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DealerRater Mar 3, 2024

Never felt uncomfortable. Never felt pressured. Dannica was very helpful answered all my questions. Dannica was nice

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Google Mar 3, 2024

Just purchases a truck from out of state and Dannica did a great job getting me the information and sending the photos I requested. Since I was coming from further away the staff helped to negotiate the best price over the phone which was super helpful. Most dealers are not willing to negotiate anymore because of the internet but most people feel like they "win" when they can settle on a lower price than their normal out the door price. Would definitely use this dealer again in the future!

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DealerRater Mar 3, 2024

Very positive, Professional, and efficient. Very positive first time doing business with City! I felt as though I got a fair deal and look forward to more business with City in the future.

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DealerRater Mar 3, 2024

Quick responses, sent me additional photos and worked on getting me the best price for the vehicle I was interested in

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Google Mar 1, 2024

Excellent customer service. We enjoyed working with Ryan . He was very knowledgeable, accommodating and never felt like he was pressing us. Love our new Wagoneer!

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Google Feb 29, 2024

Started looking for a new truck a few weeks ago. Called City to enquire about one of the trucks on the lot and spoke with Jake and JP. JP was nice enough to run some numbers before I made the trip to view the truck in person. I like to do business this way so I don't waste my time or theirs. Once at the dealer I met with Jake who took me on a test drive and also went over the options available on the truck. JP stepped in and helped to complete the deal. I feel my ...

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Google Feb 29, 2024

If you guys go here I recommend seeing Austyn he is helpful and helps you get the best deal and very kind ……he also gives you updates on any vehicle you are interested in I’m so happy that Glen sent me to him his professionalism and customer service was top tier Glen and Austyn both deserve a bonus that you guys so much for helping me purchase my first mini van!!!!

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Google Feb 28, 2024

Another great experience. City Jeep does a great job. Austyn, and the rest of the team, bent over backwards to help us with our recent purchase. This was our second time buying through them, and again, they made it a great experience. I’ll even drive in from 2 towns away for any services my vehicles will need. Top tier, all around!

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Google Feb 28, 2024

We needed a car in a hurry and Billy found us one in a flurry! Great service Billy, we will be back!

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DealerRater Feb 28, 2024

Excellent service! No thanks No thanks no thanks no thanks no thanks no thanks no thanks no thanks

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Google Feb 27, 2024

I am delighted with the outstanding customer care provided by the dealership. The staff members possess extensive knowledge about every intricate detail of the vehicle. I am pleased with my decision to choose this place for purchasing my vehicle. Special thanks to Danice, JP, and Brian, who were excellent to work with and contributed to a remarkably smooth purchase process.

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Google Feb 27, 2024

My first experience with them. Five stars all the way! The best! Shoutout to JP and Dannica for the excellent customer service! Definitely I’ll be back!

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Google Feb 27, 2024

Excellent service!

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DealerRater Feb 27, 2024

Dannica was very helpfu and knowledgeable and very nice. She helped me through the process with smile.

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Google Feb 26, 2024

Jake was very patient with me because I was not sure what I wanted in a new vehicle. He showed me options and explained their features. His knowledge on the vehicles helped me choose the right one for me. I am very happy with my new car.

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DealerRater Feb 26, 2024

Dealership was excellent to work with. Great customer service. Our salesperson, Ryan Walkowski was knowledgeable, professional and personable.

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DealerRater Feb 26, 2024

Billy was amazing!!! We had the best experience here after a horrible experience at another dealer! He has truly changed the way we feel about car dealers and dealerships! It was a very awesome atmosphere, everyone was friendly! We love love love it here!

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Google Feb 26, 2024

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Google Feb 25, 2024

Dannica was very nice, knowledgeable, and helpful and the buying of a car very easy.

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DealerRater Feb 24, 2024

Amazing experience. Dealt with JP, Billy, and Jake were great and very friendly. Everyone was helpful and gave us the best car buying experience we’ve had. The whole thing was very easy peasy lemon squeezy.

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Google Feb 24, 2024

Jake was extremely helpful and professional. He answered all our questions and was able to offer several options both financial and the type of vehicle to meet our needs.

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Google Feb 21, 2024

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DealerRater Feb 17, 2024

Great experience G r e a t. E experience 6 more w. O. R. D. S.

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Google Feb 17, 2024

Service was very professional and they did a great job helping me find the right car for me. I would recommend this place to anyone looking for an honest salesman.

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Google Feb 17, 2024

Great salesperson Dannica

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DealerRater Feb 16, 2024

No pressure. Good communication. Good experience. I'll continue to do business with them word word

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Google Feb 15, 2024

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DealerRater Feb 15, 2024

From the beginning to the end the entire buying experience was a true pleasure. No issues at all.

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DealerRater Feb 12, 2024

I drove 90mins to make the purchase of this vehicle due to it being the exact spec I was looking for, as well as a competitive price. The team was very welcoming and made the process extremely easy. Well worth the trip for me.

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DealerRater Feb 11, 2024

It was a good experience everyone was very polite and professional I would definitely recommend buying a vehicle from the dealership

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DealerRater Feb 10, 2024

Very clean and professional. Ray was helpful and Dannica was amazing. I recommend this place.

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Google Feb 8, 2024

I have nothing but praise for this wonderful group! They were all extremely kind and helpful, and made the experience of purchasing a new van one of pleasure.

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Google Feb 7, 2024

This is a "Thank you" to all of the staff especially Billy O'Dwyer for working overtime to seal the deal for our family to purchase that beautiful vehicle on 3 February 2024.

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DealerRater Feb 7, 2024

The staff were friendly. They were attentive and helpful. Mr. Vela went above and beyond to help me and to find the insurance I need to get the vehicle I wanted.

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DealerRater Feb 6, 2024

It was a generally calm process and quick negotiation, exactly what I want in buying a car. Don't need a flurry of crazy dealership activity.

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Google Feb 6, 2024

Drove from Chicago area to do business here. They honored the online price they were advertising and we were able to make deal in about 5 minutes. Salesman Billy O'Dyer was easy to work with.

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DealerRater Feb 4, 2024

Robby was a great salesperson. No pressure but easy to work with and went out of his way for us.

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DealerRater Feb 3, 2024

Great to deal with. No nonsense, even delivered our car Rashard and Ryan were very nice to my wife

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DealerRater Feb 2, 2024

Enjoyed the entire process, which can be daunting. We almost switched our mind from our #1 ideal minivan that we researched to something completely different (3rd row suv). Danica was great at showing many options of the SUV and then was very knowledgeable on the one we had researched and come to test drive. (It was not a pre scheduled appointment).

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Google Feb 1, 2024

The City group is top notch! Their team is Amazing. Trading in my lease for a new car was so easy. They communicate well, friendly they had choices for me that best suited my needs as well. See Dannica if you go there for a vehicle, she was fantastic throughout the entire process. From start to finish with their finance department, not much better! Will continue to get my vehicles from City, great people!

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DealerRater Feb 1, 2024

Dealer was a good choice. I liked how manager and salesperson works as a team.

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DealerRater Jan 31, 2024

I did most of the deal through email because I live 200 miles from the dealership. I was able to come to an agreeable price and made the drive to pick it up. Overall, everything was excellent.

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DealerRater Jan 31, 2024

Another great visit to this location! Easy process and an amazing team! Dannica is fantastic. Great communication with me during the process and very enjoyable to work with! Really made the experience an easy! Would recommend to ask for her! Thx City Team!!

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Google Jan 31, 2024

Austin was a great salesperson and the deal for my TRX went smoothly! I would recommend the dealership to anyone

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DealerRater Jan 31, 2024

Robby was so polite and transparent with me throughout the process. He was willing to stay after hours in order to make sure I was satisfied with my purchase. And didn’t make me feel like a burden with all my questions. I really appreciate how quick my service was and the honesty and thoughtfulness that Robby supplied. Ask for Robby if you want a transparent, non-pressuring experience filled with kindness! The finance manager was also very thoughtful, kind, and thorough on his explanations! Overall all the staff I worked with were very pleasant !

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DealerRater Jan 30, 2024

Everybody was very helpful and pleasant to work with They valued my time and where extremely nice

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DealerRater Jan 30, 2024

Dealership was fair and very eary to work with. I would highly recommend this dealer in the future. I worked with Dannica. She was great!! Very knowledgeable, personable, patient, fun and understanding. Dannica welcomed me as soon as I walked in and walked me through the steps during the test drive and the sale of the vehicle. I will be sure to seek out Dannica for my next vehicle purchase.

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DealerRater Jan 29, 2024

Easy low pressure Nothing else to say This survey is really really really really annoying

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