Customer Testimonials
Ryan was fantastic and very helpful through the entire process of buying my new car. I would highly suggest making a visit here in Brookfield for your new car.
Awsome buying experience 10 out of 10 in every step of the process.
Up front and honest with pricing. Told them what I needed in order to get the deal done and they made it happen.
the service was great! Adam P. was awesome! thanks again!!
Everyone who worked with me were amazing and kind. Even those who weren't working with me. I felt like I was part of their family!
Matt is the ABSOLUTE best! He listens to you, always takes the time to give us updates, he’s honest, and he tries everything he possibly can within his power for you to have the best service possible!
I had a great time at the dealership. Josh was helpful in putting me in a car that works well for my needs. Thank you!
Super Fast Service, very impressed, Highly Recommend City CGJRF
Oil change and tire rotation went fast.
Nate was my salesman for my 2022 Jeep Wrangler Rubicon. He was courteous, prompt, and professional. We were in a hurry, and he realized that right away and helped us get in and out of the dealer as quickly as he could. My Jeep seat had a small tear in it and he personally saw to it that it got fixed as quickly as possible and without ANY hassles. He really gave 5 star service. Thanks, Nate!
Megan was amazing to work with from start to finish. She made sure I was aware of what they needed to do for my 30,000 mile service, and followed up with me as soon as it was completed.
Everyone I dealt with was very friendly. Matthew my service advisor listened to my concerns and addressed them.
The whole car buying experience was quick and easy. Everyone I dealt with was very friendly.
Great customer service.
We bought a car of the year in this agency and everything we have to say is that the people here get out of their way to satisfy their customers needs. They are honest, super kind and took their time to answer all my questions. Very smooth process and unlike other dealers, they sold me the car that I wanted.
The oil change with the appreciated vehicle wash took little time. The waiting area clean and pleasant. Picking up my vehicle the receiving bay was a nice touch. Heather was very helpful.
Very good service. New ownership always is a concern but passed with flying colors. Matthew kept me in the loop and was very proactive in identifying needs with my Jeep and it’s scheduled maintenance.
The oil change was done promptly. The service rep. was great. The waiting area was comfortable and clean.
Friendly, efficient, informative. Same great as when it was owned by the Schlossmann family. Was not sure what to expect. This is our 4th vehicle from this place and we plan to stay if the service and the deals are comparable.
The issues that I was having with my ram pick-up truck were resolved and my service advisor Matt was outstanding.
Great experience. Shawn and Ted were very helpful through the process. Would recommend to other.
Excellent service and very friendly staff. I highly recommend them to anyone looking to purchase a new car or truck.
Working with Josh was great! I had a great experience and am excited for my new car. I look forward to coming back in the future.
Josh was very helpful with my car purchase.
Working with Josh was great! I had a great experience and am excited for my new car. I look forward to coming back in the future.
I was in for oil change and tire rotation several weeks prior to this service. I was told at that time that I needed new engine and cabin filters, plus had a worn wiper blade, but the dealership was out of stock. No indication was provided for future availability nor any offer to contact me when they came in. Furthermore, vehicle was returned to me missing two air stem valves, which were still missing from previous service. I expressed my dissatisfaction on a follow-up survey after that service work. Much to my surprise and satisfaction. I received a prompt follow-up ...
With the new ownership this was the fastest oil change I ever experienced.
Jackie is a great dealer
Chris did an excellent job on a complicated service visit.
Bought my new truck here with Nate and had a great experience!! The process with smooth and enjoyable.
Everyone was very kind and informed me of everything they were doing with my car. They worked hard to help and I appreciate them for that.
Excellent customer service!
Have worked with City multiple times with both leased and financed vehicles. Every time we have worked with them they have been courteous and not pushy. They are honest and very easy to communicate with. I just recently purchased a used car through Nate. He was great and even facilitated most of deal via text/phone as we weren’t able to come into the dealership until the final paperwork. Overall very pleased with the service I’ve received and will continue to utilize them for future leases/purchases.
Very helpful and nice
Awesome service as always!!!!
Overall, this is a good place for my automotive repair/maintainence needs. I am reasonably satisfied with my latest service experience. Communication could have been a little better.
I would highly recommend City for your car needs. I came in late one night due to my busy schedule and they were happy to stay late to help me. They were great to work with and I would definitely recommend them to anyone in the market. Thanks.
Great quick experience. Entire dealership was great very accommodating to the point not pushy. They had the most models on the lot definitely helped, great place!
I would like to say I had a wonderful experience at Dodge City Heather the service advisor did a wonderful job she got me in-and-out with a oil change and tire rotation in about 45 minutes she was very polite and courtesy had a wonderful experience
Friendly service
This was the simplest car buying experience. I found what I wanted on-line, contacted the dealership on their website and within 3 minutes I got a phone call from Frederick, one of the sales managers. He sent me a quote quickly and the offer was so good that I didn’t feel any further negotiation was needed. I booked a flight for the next day and they picked me up at the airport. Ryan took care of me on the delivery and showed me all of the bells and whistles. Cole made the paperwork process simple and away I went back ...
This was the simplest car buying experience. I found what I wanted on-line, contacted the dealership on their website and within 3 minutes I got a phone call from Frederick, one of the sales managers. He sent me a quote quickly and the offer was so good that I didn’t feel any further negotiation was needed. I booked a flight for the next day and they picked me up at the airport. Ryan took care of me on the delivery and showed me all of the bells and whistles. Cole made the paperwork process simple and away I went back ...
Best service in the area fast clean,great care,my car came back cleaner great job
Ryan, Sean, and Cole were outstanding. They listened to my story, and helped me with a great deal! My wife will be thrilled, and help with everything! Thank you!
Josh was great and everything went went smoothly with the delivery of my new Jeep 4xe
Josh was great everything went as planned and I was in and. out quickly with the car I wanted. I love my new Jeep 4xe.
Ryan, Sean, and Cole were outstanding. They listened to my story, and helped me with a great deal! My wife will be thrilled, and help with everything! Thank you!
I always have a great experience here, whether it be sales, service, or management! Lovelle, Shawn, Brian, Dawn, and Jackie have all been so attentive and I'm always treated like family here! When I picked up my new jeep, everyone came out to help me understand everything about it, great friendly service!
The buying experience was very good. The salesman [James Lexa] was very professional, knowledgeable and efficient with the process. Additionally, Sean [Manager] and Cole [Financing] were equally professional and provided excellent customer service.
Always exceptional service. Friendly knowledgeable staff. Everything is thoroughly explained so there aren't any surprises.
Service was great. Professional and quick. Matt ss service advisor and Dave the mechanic were both awesome.
Prompt and efficient. Service and a recall was completed sooner than stated. Service advisor was friendly and informative
Josh helped my husband buy his Jeep in fall and he was awesome to work with then as well as this past week when he helped me buy my Jeep. Nice, honest and listens well - Highly recommend Josh.
I was very happy with the service I received when bringing my car in for an oil change.
Everything seemed fine. Although, the report of the work or service checks on my vehicle weren't as detailed as they were with the previous owner.
Bought new car 2 weeks ago. Ryan was super helpful and made my car buying experience super easy and pleasant. I will definitely recommend this dealership.
Great service great people fast and reliable clean department and has great coffee and cookies
Amazing customer service! Treated with respect and appreciation! No pressure sales. Just a wonderful experience. Can't say enough about the sales team. Will be back!
Amazing customer service! Friendly and honest salesman! Got us into a new jeep in record time!!
Josh was very easy a pleasant to work with. Answered all my questions. Very nice
I couldn't find a truck locally that matched my desires. Only City CDJRF had one. Josh Szentes made my online buying process smooth and stress-free with his honesty and transparency. Thank you Josh and City CDJRF!
I couldn't find what I was looking for locally. Only City CDJRF had it. Josh Szentes, Frederic Buford and Cole Leonovicz all made the 1,000 mile round trip worth it! I would highly recommend this dealer for their honesty and transparency. It was a pleasure!
Fast, efficient, fair, and informative. It was a pleasant experience dealing with them and their skilled technicians.
Ryan and Cole were Absolutely just amazing! Seriously thank you. I will be back in the future. Appreciate the honest business. Thank you so much again.
Great, friendly staff. Very knowledgeable and keeps you updated on the status of your vehicle.
Excellent service department - prompt, efficient, and thorough! Special thanks go to Kristian Heinrich - very knowledgeable and customer-oriented. Much appreciated!
The staff always make me feel like a VIP whether I'm coming in for service or purchasing a vehicle.
The Team at CDJRF is absolutely amazing!! Frederic, Jackie and Brian = Dream Team! They made the purchase of my new vehicle seamless!! They worked to get me the best deal, worked with me over the phone due to my crazy schedule, answered all of my questions, etc. I am extremely happy with everything!!! I would HIGHLY recommend them to anyone!
Very personable staff that is willing to make a deal! They were attentive and accommodating. Thank you for helping me secure my dream car during this crazy time.
EVERYBODY WAS VERY HELPFUL AND MAKING US FEEL WELCOME . ALL OF OUR QUESTIONS WERE ANSWERED AND WE LEFT FEELING VERY SATISFIED WITH OUR NEW RAM. WE WILL DEFINATELY BE BACK WHEN ITS TIME FOR A NEW VEHICLE
Service was the best I have had at a dealership.From service writer Matt to shuttle driver Terry and everyone else thanks again,Bill
Nice people, high volume of cars available. Reggie was helpful and stayed late to work with us.
Had a very positive experience purchasing a new Jeep. Worked with Jackie Day and she is a superstar. The process was transparent, efficient and went smoothly. Brian in finance was excellent to work with, as well.
I bought a new truck from Joshua Szentes at City. He was great to work with and was honest and transparent throughout the whole process.
Josh and Shawn were great to work with! After purchase, we had some concerns that we went to Shawn with and he got them taken care of, which we greatly appreciated! Would recommend to anyone.
Love Matthew in the service dept
Ryan was very helpful in the process of trading our old vehicle in for a new one. Very knowledgeable and answered all the questions we had about the process.
Ryan was an excellent sales associate and very helpful in trading our old vehicle in and purchasing our new one.
Oil change was nice and quick , didn’t even get to finish my coffee. Can’t beat that service
Went to city CDJRF of Brookfield for a new vehicle purchase that was on their website. The description of the vehicle online was very accurate with the car in the lot. I was lucky to meet Ryan Wolkowski in the dealership. Being employed in healthcare, I couldn’t spend hours at the dealership. Ryan helped me with the car buying process through messages and emails. I got financing and other stuff done online sitting at my office. I will definitely recommend this dealership to everyone.
Ryan Wolkowsky and everyone at the dealership made my car buying process very smooth. I was able to finish most of the buying process online. Ryan spent time going over car features before I drove of the dealership. I will definitely recommend this dealership for car purchase.
Matt from service is the best to deal with! Super friendly guy and always has a great experience when I go through Matt!
Go above to please the customer. Friendly service associate kept me informed on the process as my vehicle was being serviced. Very pleased
BEST place to get a car wasn't sure what I wanted new or used and they were so helpful an ungreedy there used cars are in amazing condition.
